Securus Technologies, Inc. provides the inmate telephone service to our facilities. Correctional Billing Services is a division of Securus that provides Customer Service to the called parties.
An inmate can contact family and friends by calling collect from inmate telephones in the jail. Family and friends must be willing to accept the charges. Inmates cannot receive incoming telephone calls and employees are not permitted to deliver personal messages to inmates.
You may block phone calls from inmates by pressing '6' when you are called by an inmate. We do not remove blocks on phones per inmate request. Only the person that is on the receiving end of the blocked phone number can remove it by calling Customer Service at Correctional Billing Services (CBS) at 1-800-844-6591.
If you are having trouble receiving calls from an inmate at any Marion County Facility, would like to request a BLOCK on your phone, or have a question about how to setup a DIRECT BILL or PREPAID COLLECT account, please contact Correctional Billing Services. CBS is available 24 hours a day, seven days a week. They can be contacted for:
Toll free phone number 1-800-844-6591
3-WAY CALLING NOTICE
This facility utilizes a superior 3-way prevention system to prevent 3-way calling activity. This detects and terminates all potential 3-way calls.
Users should understand what causes actual and false (potential) 3-way call responses and subsequent call terminations. Understanding what causes a 3-way call termination will prevent false 3-way call interruptions.
Your facility has made this list available to you to assist you in preventing unwarranted 3-way call terminations.
Potential call terminating false 3-way responses:
Hearing impaired inmates or inmates with hearing impaired family or friends, now have ability to communicate with each other. SECURUS Technologies with the cooperation of Sheriff Anderson, have installed TTY phones within the Jail.